Bay Area IT Solutions Provider: Managed Services, IT Consulting, Network Support
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About Us
Solutions
Services
Infrastructure Services
Managed Services
Partners
Support
 

Managed Services

Most businesses are increasingly reliant on using new technologies for accessing business data securely and rapidly.   It is vital that you know the health of your network, your servers, your workstations and your backup system as downtime is the most expensive cost of any business network.  Preventing problems and predicting failures is crucial to avoid a major disruption to the business.  Polymorphia can help protect your business data and computer network in a cost effective way with our 24/7/365 managed services that allows us to proactively manage and maintain your network.  Our team of experienced system engineers offers the expertise and support that helps you quickly resolve most of your IT issues. 

We will monitor the critical systems within your network to provide you with a reliable and optimized network environment, to limit your exposure to risks.  Continuous monitoring of your network is now affordable and available to small and medium-size businesses.  Our managed service offerings can be tailored to fit your budget and your needs. 

Contact us to schedule a free network audit.  We will assess your network and include a report detailing the findings from the audit plus recommendations and an IT roadmap to improve your systems and processes.

Service Plans for Server Management 

 

 Basic

Enhanced Premium
24x7 Monitoring

 X

  X

X

Web-based Ticketing System

 X

 X

 X

Performance monitoring

 X

 X

 X

OS Patch Management

 X

 X

 X

Monthly Monitoring Reports

 X

 X

 X

Anti-Virus Activity and Definition Updates

 X

 X

 X

Backup Monitoring

 X

 X

 X

Event Log management

 

 X

 X

Unlimited standard business hours support

 

 X

 X

Secure Remote Support  

 X

 X

Emergency support (24x7)*    

 X

Monthly Executive Summary Reports        X

Virtual CIO

 X

*Does not include Emergency support for Hardware failures or failures caused by a client’s change

 

Add-On Services

  • Managed desktops
  • Managed printers
  • Network Device Management (Firewall, Router, Switches, VPN)
  • Email AntiSpam and AntiVirus
  • Web security with content filtering
  • Voice over IP (VoIP)
  • Intrusion detection and prevention